Effective Date: October 21, 2025

These Terms of Service (“Terms”) are a legally binding agreement between S Collective, LLC and its affiliated companies (“THE S COLLECTIVE,” “we,” “us,” “our”) and any person or entity that accesses or uses scollective.com and any related online services (collectively, the “Site”), purchases products, or schedules/receives vehicle services through or referenced by the Site (together, the “Services”). By accessing the Site or using the Services, you agree to these Terms. These Terms incorporate by reference our Privacy Policy and Refund Policy (collectively, the “Policies”). If you do not agree, do not use the Site or Services.

1. Who We Are & What We Do

The Site is an e-commerce and scheduling platform for automotive sales, service, parts & customization, paint protection film (PPF), window tint, paint correction, and ceramic coatings.

2. Eligibility

You must be 18 years or older (or the age of majority in your jurisdiction) to use the Site or Services. If you are under 18, you may use the Site only with the involvement and consent of a parent or guardian.

3. Account Registration & Security

You are responsible for safeguarding your account credentials and for all activity under your account. Do not share or transfer your account. We may refuse or terminate accounts or access at our discretion. Notify us immediately of any unauthorized use.

4. Electronic Communications & E-Sign Consent

When you visit the Site, create an account, schedule services, or email us, you communicate with us electronically and consent to receive communications from us electronically (email, Site notices, and, where applicable, text messages). Electronic signatures and records associated with the Site satisfy any legal requirement that such communications be in writing.

5. Orders, Pricing, Availability & Errors

Orders are offers; we may accept, reject, or cancel for any reason, including errors, suspected fraud, or parts unavailability. Prices exclude taxes, shipping, and fees unless stated otherwise. Payment authorizes us to charge your method for all amounts due.

6. Shipping, Delivery & Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. Shipping dates are estimates only.

7. Custom/Special Orders, Deposits & Cancellations

All custom or special orders are non-cancelable and non-refundable once placed. Deposits may be non-refundable once procurement or work begins.

8. Vehicle Drop-Off, Authorization & Shop Policies

By leaving a vehicle with us, you authorize THE S COLLECTIVE to operate, road-test, transport, and store the vehicle, access data systems, and use qualified third-party vendors for sublet work. You must remove valuables, disclose modifications, and pick up promptly after completion. Storage fees may apply.

9. Dyno/Performance Testing

Performance and dynamometer testing may place stress on components and carries risk. You assume all risk of such testing.

10. Aftermarket Modifications & Compliance

Certain parts or calibrations may be for off-road/competition use only and can affect emissions compliance, inspections, and warranties. You are responsible for ensuring compliance with applicable laws.

11. Service-Specific Disclosures

PPF: Minor seams or dust nibs are standard. Tint: Bubbles/haze may occur during cure. Paint Correction: Deep defects may remain to avoid damage. Ceramic Coating: Not scratch- proof; maintenance required.

12. Returns, Refunds & Exchanges

Custom/special orders: No refunds. Other products: See Refund Policy. Shipping is generally non-refundable. Defective items will be repaired, replaced, or refunded per manufacturer warranty.

13. User Content, Reviews & Feedback

By posting reviews or photos, you grant THE S COLLECTIVE a worldwide, royalty-free license to use and display that content. Do not post unlawful or infringing content.

14. Copyright & DMCA

If you believe your work was used without authorization, email admin@scollective.com with the required DMCA notice information.

15. Intellectual Property

All Site content is owned by THE S COLLECTIVE or its licensors. You may access it for personal use only. No reproduction, modification, or redistribution without written permission.

16. Third-Party Services & Links

The Site may link to third-party sites. We are not responsible for their content or privacy practices. Use at your own risk.

17. Prohibited Conduct

Do not misuse the Site, attempt unauthorized access, or interfere with functionality or data.

18. Text Messaging (SMS/MMS)

If you opt in to SMS updates, message frequency varies; message/data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.

19. International Use & Export

The Site is controlled from the U.S. You are responsible for complying with local and export laws.

20. Disclaimer of Warranties

The Site and Services are provided 'AS IS.' We disclaim all warranties—express or implied—including merchantability and fitness for a particular purpose.

21. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the greater of (a) the amount paid in the past 12 months or (b) $100.

22. Indemnification

You agree to indemnify and hold THE S COLLECTIVE harmless from claims or damages resulting from misuse of the Site or Services or your breach of these Terms.

23. Dispute Resolution; Arbitration; Class Waiver

Unresolved disputes will be resolved by binding arbitration under the Federal Arbitration Act. Class actions are not permitted. You may opt out within 30 days of first accepting these Terms.

24. Governing Law & Venue

These Terms are governed by Texas law. Subject to arbitration, exclusive venue is Collin County, Texas.

25. Termination

We may suspend or terminate your access at any time. Obligations that should survive termination will continue.

26. Changes to the Site or Terms

We may modify these Terms at any time. Updates take effect upon posting; continued use constitutes acceptance.

27. Miscellaneous

These Terms constitute the entire agreement. Invalid provisions do not affect the rest. Failure to enforce any right is not a waiver. Force majeure applies.